January 18, 2022 - Work along with the IT Team to ensure that all computer hardware and software systems are operated and maintained and all desktop devices and applications are monitored and supported.
- Diagnose and resolve software and hardware incidents.
- Provide support for CCTV, Fire, and intrusion alarm systems
- Planning, scheduling, and coordinating the installation, problem resolution of desktop and laptop computer systems
- Installation of new PCs, incorporating appropriate hardware and software into new systems.
- Install Microsoft Office and other applications on desktops and laptops
- Install antivirus on all desktops and laptops.
- Assist in the setup of basic LAN and Ethernet cable maintenance.
- Serve as the first line of support for all IT-related issues on Cititrust Network.
- Perform general maintenance of desktop and laptop computers.
- Replace HDD drives of CCTV system on a periodic basis.
- Ensure that all computers on the network have up-to-date antivirus and windows updates.
- Provide support for PBX system and IP phones.
- Maintaining current and up-to-date records of computer hardware and software and related components and their status.
- Submit periodic reports of activities carried out during the month as well as recommendations.
- To work autonomously using own initiative and make decisions based on expertise and knowledge of Building based care processes and procedures
- Act on behalf of and perform other tasks as assigned by both direct and dotted line manager
| Educational Qualifications |
Minimum Educational Qualifications:
Post Graduate Qualifications:
Professional Qualifications:
Minimum of two (2) years cognate experience in IT Support preferably in a financial setting. |